Customer Reviews

Making our customers happy makes us happy.  And we're not just saying that; we have a 99% retention rate of our current customers.  Here's what our customers have to say about Balfurd Linen Service.

Five stars kudos to all Balfurd employees from top management down to the drivers.  I have been in food service for over 40 years and this is the best linen company I have worked with.  Thank you Matt (Service Manager) and Ryan our driver!
-Joe Kinlock, General Manager

Quality is number 1 and service is just as important...I have a cell phone number for their service department.  Within a few hours I can have anything delivered that I need.  They're 24/7 which is very important to me.

-Danny Taddei, Owner

Our relationship with Balfurd has been for many years...we have continued our relationship because of that personal service.  Whether it's the drivers who know our names who work with my managers on a 1-on-1 basis to check our inventory...they're making sure we don't run out of product on their end as opposed to saying this is their order and here you go.  They're willing to work with us and ensure we're taken care of.
Jennifer Zangrilli, General Manager

Balfurd is an easy partner to work with...There's a commitment to having our business.  Although we've been a client for many years (25) it doesn't go more than a few months without someone in management contacting us to ask us how we're doing.  And we appreciate that.

-Mike Desmond, owner

"The quality of items are good and if we need to get something in to meet a client's request, Balfurd will look into accommodating the request.  Service is very good and they are willing to go out of their way to get the product we need to us."

-Barry Leckemby, Director of Purchasing for Levy